Refund policy
Refund Policy
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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange.
To complete your return, we require a receipt or proof of purchase.
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at temptationscents@outlook.com and send your item to: 26 Queen Street, Edmonton QLD 4869
Shipping
To return your product, you should mail your product to: 26 Queen Street Edmonton Cairns Queensland AU 4869
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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